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This topic contains 5 respuestas, has 3 voices, and was last updated by Ignacio Gros Hace 3 años, 8 meses.
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4 marzo, 2021 at 10:57 #38178
AnónimoHello,
I tried to install exelearning using snap on Xubuntu 20.04 on two different machines.
On the first one, I previously installed Xubuntu 20.04 from scratch, and exelearning is working perfectly.
On the second machine, I previously upgraded the OS from Xubuntu 18.04 to Xubuntu 20.04, and exelearning is installed but does not work.
When I run it through terminal, I get:Traceback (most recent call last):
File “/snap/exelearning/6/bin/exe”, line 40, in <module>
from exe.application import Application
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/application.py”, line 37, in <module>
from exe.webui.webserver import WebServer
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/webui/webserver.py”, line 37, in <module>
from exe.webui.packageredirectpage import PackageRedirectPage
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/webui/packageredirectpage.py”, line 29, in <module>
from exe.jsui.mainpage import MainPage
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/jsui/mainpage.py”, line 47, in <module>
from exe.webui.authoringpage import AuthoringPage
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/webui/authoringpage.py”, line 32, in <module>
import exe.webui.builtinblocks
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/webui/builtinblocks.py”, line 50, in <module>
from exe.webui.sortblock import SortBlockInc
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/webui/sortblock.py”, line 19, in <module>
from exe.export.exportmediaconverter import ExportMediaConverter
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/export/exportmediaconverter.py”, line 9, in <module>
from exe.engine.package import Package
File “/snap/exelearning/6/lib/python2.7/site-packages/exe/engine/package.py”, line 35, in <module>
from dateutil.tz import tzlocal
ImportError: cannot import name tzlocalI looked on the web and on the forum, but I did not find anything useful.
Can you help me?
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4 marzo, 2021 at 12:50 #38179
Did you try installing tzlocal?
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4 marzo, 2021 at 13:16 #38180
AnónimoYes, I installed it, but it makes no difference.
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8 marzo, 2021 at 16:44 #38183
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12 marzo, 2021 at 15:36 #38185
AnónimoHi @ignacio Gros, thank you for your previous reply. I updated snapd and reinstalled exelearning, however, nothing changed. I get the exact same output when I run the command. What can I do?
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18 marzo, 2021 at 13:56 #38186
Please see this issue. I think that you’ll have to wait until the next version is released, unless you create a new Snap package. Al least, that’s what I understand from Xavi’s tests. Thank you very much for reporting that.
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